Intercontinental London - The O2, an IHG Hotel

I recently had the pleasure of celebrating my boyfriend's 21st birthday at the Intercontinental Hotel, and I can confidently say it was an unforgettable experience! From the moment we arrived, we were greeted with exceptional hospitality and a warm atmosphere that set the tone for the entire stay. Beatrice, one of the staff members, truly went above and beyond to make this celebration special. Her attention to detail and genuine enthusiasm made us feel like we were the only guests in the hotel. The room we stayed in was not only luxurious but also had stunning views that added to the overall experience. We were surprised with a thoughtful gift in the room, which made my boyfriend feel extra special on his big day. The facilities at the hotel are top-notch, with a fantastic restaurant that served delicious food, and the spa was a perfect way to unwind and celebrate. The overall ambiance of the hotel is elegant yet comfortable, making it an ideal spot for any occasion. Thanks to Beatrice and the wonderful team at the Intercontinental Hotel, my boyfriend's 21st birthday turned into a cherished memory. I highly recommend this hotel to anyone looking for a luxurious stay with exceptional service. We can’t wait to return for our next celebration!

Amazing ! me and my partner had a blast the service is excellent all was amazing !

This was our second stay in this hotel. It's proximity to the O2 arena makes it perfect. All the staff were very helpful and lovely. The room was clean and had everything we needed. The soundproofing was excellent, we did not hear either the event next door in the O2 arena or any noise from adjacent rooms. Security measures were good, we felt safe. The breakfast was exceptional.

The staff were amazing especially housekeeping staff Theresa Akubo who cleaned our room meticulously who was extremely warm, professional and friendly. The location, breakfast at the hotel and hotel decor were fantastic. The staff at the breakfast restaurant were very professional and lovely.

The room is spacious , very clean and comfortable . The room isn’t the most aesthetically pleasing room . The room itself wasn’t the best looking . Full long windows were nice and pretty good views . I was able to decorate my room . You get what you pay for in terms of service and what the hotel provides . You get to park directly outside the hotel , where you can potentially see your from the window . You can have room service 24 hours and house keeping throughout the day . You can get luggage brought and collected to and from your room and helped into the car . The mini bar has a variety of things including alcohol . The spa is nice . The breakfast was one for the best things about the hotel. Amazing variety and quality breakfast. You get an al a carte menu still Included in the breakfast price . There was even smoothies as part of the buffet . Very amazing . I didn’t get to go up the sky bar but I know it was a very nice .